Golden Warranty and Solution Policy

At MTJR QX, we stand behind the quality and performance of our products. Our Golden Warranty ensures that you can purchase with complete confidence, knowing that we are committed to providing top-notch solutions for any issues that may arise.

Golden Warranty Coverage

Our Golden Warranty covers the following:

Product Defects: If your product has any manufacturing defects, we will repair or replace it at no cost to you within the warranty period.
Performance Issues: Should your product experience any performance-related problems, our team will provide solutions to restore it to optimal working condition.
Premium Support: Enjoy priority customer service, where our dedicated support team will be available to resolve your issues promptly and efficiently.

Warranty Duration

The Golden Warranty is valid for 7 days from the date of purchase.
To claim the warranty, proof of purchase (invoice or receipt) must be provided.

What’s Covered

Manufacturing Defects: Any defects caused during the production process.
Mechanical or Electrical Failures: Any malfunction of the product under normal usage conditions.
Parts and Labor: Costs of repairs, parts, and labor will be covered within the warranty period.

What’s Not Covered

Damage caused by misuse, negligence, or improper handling.
Wear and tear due to normal usage, including scratches, dents, or discoloration.
Damage due to unauthorized repairs or modifications.

How to Make a Warranty Claim

If you encounter any issues with your product:

Contact Us: Reach out to our customer service team with a detailed description of the issue.
Product Inspection: Our team will assess the issue and provide guidance on whether a repair or replacement is needed.
Repair or Replacement: Depending on the nature of the problem, we will either repair the product or replace it with a new one.

Solution Policy

At MTJR QX, we are committed to resolving any concerns you may have with our products. If you are not satisfied with your purchase or encounter an issue outside the warranty terms, we offer the following solutions:

Repair Service: For issues not covered under warranty, we offer paid repair services at competitive rates.
Replacement Discounts: If your product is out of warranty but requires replacement, we may offer discounted rates on a new purchase.
Customer Support: Our dedicated support team is available to assist you with any inquiries or product-related issues.

Contact Us

For any questions or to initiate a warranty claim, please reach out to us:

We value your trust in MTJR QX and are committed to ensuring you receive the highest quality products and service.